Delivery options and fees are shown in the cart. Select your city, date and available time window before checkout.
Same-day cut-offs (Toronto time): Mon-Fri 12:30 PM; Sat 11:30 AM; Sun 10:30 AM. Delivery is subject to availability; after the cut-off, choose the next available date.
Primary Colour: Red
Recommended Occasion: Birthday, Anniversary, Celebration
Delivery options and fees
Delivery availability and fees depend on your destination. Select your city in the cart to see the available delivery options and charges before proceeding to checkout.
Choose an available delivery date and time window, or select studio pickup. If your destination is not listed, contact our team to confirm availability before ordering.
Refund & Cancellation Policy
- Because flowers are perishable and each arrangement is handcrafted, Amarilis Flowers applies the following guidelines.
- Cancellations: Orders canceled at least 24 hours before the scheduled delivery or pickup are eligible for a full refund(excluding delivery fees, which are non-refundable). Once flowers have been prepared or are out for delivery, cancellations are not possible.
Refunds: Refunds may be full or partial, depending on the situation:
- Full refund or replacement if the order was notdelivered, arrived in poor condition, or significantly differed from the description.
- Partial refund or credit if only part of the order was affected, or if substitutions were required due to season al availability but the main design intent was maintained.
- Damaged or Unsatisfactory Products: Customers must contact us within 24 hours of delivery and provide a clear photo of the arrangement. Based on the review, Amarilis Flowers will determine whether are placement, full refund, or partial refund/credit is appropriate.
- Processing Time: Approved refunds are processed back to the original method of payment within 3–6 business days.
Important Notes:
- Delivery fees are non-refundable once a delivery attempt has been made.
- Amarilis Flowers is not responsible for lost, stolen, or misdelivered orders if incomplete, unclear, or incorrect delivery details are provided, or if the customer requests the flowers to be left unattended